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Before we get started today, I wanted to share two pieces of exciting news. The first is that we here at New York Times audio have just released an app. For fans of “New York Times” podcasts like you, it does something very helpful. It takes all kinds of shows, like “Serial,” “The Run Up,” “This American Life,” “The Daily,” and gathers them into one place. And it helps you discover the new shows that we’re making that you might not know about.
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A “Times” investigation has found that a group of Republican political operatives used robocalls to raise $89 million on behalf of police officers, veterans, and firefighters. Today, investigative reporter David Fahrenthold on how they actually spent the money and on the legal loophole that allowed them to do it.
[MUSIC PLAYING]
It’s Thursday, May 25.
So, David, you are an investigative journalist, and you cover nonprofits and financial abuse in that world. And you just published a big investigation into this one group of nonprofits. Tell me what you found. What’s the story?
This story really starts more than a year ago with a tip that I got from a source who said, look, there’s a ring of these nonprofits, not traditional charities, but political nonprofits. In the paperwork, it doesn’t even look like these groups are connected, but they are. They’re all linked together. And what they do together is take huge amounts of monies in donations from regular people — small donations from lots of regular people — and when they get that money, they don’t use it at all in the way that they say they will. Now, this piqued my interest for a couple of reasons. First, the amount of money potentially involved, according to the tip, was pretty huge — tens of millions of dollars was the initial direction we got. The second was the kind of nonprofits involved, a political kind of nonprofit called a 527.
527 being?
So we have to get a little into the tax code. I promise this is maybe the only time we’ll have to go into it.
OK.
527 is an area of the tax code that creates a kind of nonprofit whose purpose is politics. You can give money to them. You don’t get a charitable tax deduction. It’s not a charity. But their purpose is to raise money for politics and then to spend it helping politicians get elected.
Got it.
So I was curious about these groups. And another reason this all piqued my interest was the way that they raised money, which was through robocalls, the humble robocalls. How many times have you and I picked up the phone, realized it was a robo call, and hung up within a tenth of a second?
So many.
In this case, these guys had raised tens of millions of from thousands and thousands of donations with a robocall. How did that work? So the first thing I really had to do in this story was find the robocalls. What did these robocalls sound like? What made them so effective? And the answer, it turns out to be really interesting. [MUSIC PLAYING]
Like how?
You think of a robocall, what tells you it’s a robocall? You hear either really a robot’s voice, or maybe you hear a voice with a foreign accent. None of that is on these calls.
- archived recording
Hello, this is David. How are you today?
When you pick up, it sounds like you’re talking to a kind of weary Midwestern cop who’s just had a bad experience with the last caller.
- archived recording
Oh, there you are. I was beginning to think everyone was ignoring me like my wife and kids do. [LAUGHS]
They’re amazingly lifelike because they are recordings.
- archived recording
Hello, is Margaret there?
It typically begins with your name.
- archived recording
Carla? Antonia?
If you have a common name, like I do, they have recorded your name.
- archived recording
David?
(Video) Millions of Dollars, Thousands of Robocalls and 1 Legal Loophole
Usually, there’s a joke at the beginning.
- archived recording
Good to hear a kind voice. That last call was tougher on me than my mother in law’s meatloaf. [LAUGHS]
Or one of them is like, you’re harder to get a hold of than a rabbit on roller skates.
Oh, boy.
Putting aside that actually would not be that hard to get a hold of a rabbit on roller skates. But the idea being like, I’ve been calling you, and you haven’t picked up.
- archived recording
You’re the first person I’ve reached in 15 minutes, and I’m pretty tall.
[MUSIC PLAYING]
So it really sounds like a person, but actually, it’s just a computer.
It’s a guy behind a computer pushing buttons to play the solicitation spiel and then with enough preloaded responses that you get those answers plus things like uh-huhs and chuckles and everything about a conversation, but it’s just a person pushing buttons on a computer.
OK, so after the kind of folksy dad joke, then what?
Well, then they get into the meat of the call.
- archived recording
So, I’m calling for the American Police Officers Alliance.
They introduce the reason why they’re calling.
- archived recording
Hi, this is Richard calling for the Firefighter Support Alliance.
And these groups are always talking about one of three causes.
- archived recording
Calling on behalf of the American Veterans Honor Fund.
Helping police, firefighters, or veterans.
- archived recording
Help effect real change for our veterans.
And then, they hit you with the ask.
- archived recording
You know, tragically, 17 U.S veterans commit suicide every day. And I don’t know if you knew, but every night, there are over 50,000 homeless veterans that are struggling on our streets. The goal is to elect officials who are working to make our communities safer.
They say that the donations go to helping elect legislators who were sympathetic to these groups — police, firefighters, veterans.
- archived recording
As well as support assistance to the families of first responders killed in the line of duty.
In some cases, they say that giving to them will actually mean supporting the families of fallen police officers.
- archived recording
So all we ask is that you just help out with whatever you think is right. Really, anything that you can send back is greatly appreciated. Just help out with whatever you think is fair for our heroes, OK?
OK, and if you’re still on the line by the end of the pitch, then what happens?
They start talking numbers, and they will often suggest some pretty small amounts.
- archived recording
Our top donation levels are $50 and $35, so how much would you like to donate?
(Video) AI News | AI Debt Collector Robo-calls on the Rise #shorts
They’ll say the big pledge is $50. The small one is $30. They want you to commit to a number, and they don’t push very hard to get a very high number. They’re happy for you to give $35 or $50.
- archived recording
Can we count on your support with a very important contribution for the drive?
OK, so $35, $50, pretty small donations.
Yeah, very small. But, when we looked at these groups finances and added up all the money that they’d brought in over their nine years of operations, they brought in $89 million.
From robocalls?
That’s right. More than 18,000 donations came to these groups, most of them for less than $200. A lot of the donors you can see in the forms are in their 70s, 80s, ‘90s. They’re retired. So it worked again and again and again on a whole lot of people around the country. We talked to a woman named Louise Mcconchie, who lives in Puyallup, Washington, outside Seattle. She’d given 35 different times to the five groups we looked at totaling $3,650. And what she didn’t know was that all this money that she and so many other people were giving — almost none of it went where it was promised to go. The tipster was exactly right about that.
After I talked to Ms. McConkey, we did a huge amount of reporting. We looked at 15,000 pages of transactions. We did all this research to try to figure out what became of the money that Louise McConkey and thousands of people like her gave and found out that only about 1 percent of their donations was used for anything like what they thought they were supporting. 1 percent went to helping politicians win elections.
So what happened to the rest of the money?
That was not easy to figure out. What we had to do was go find the public filings these nonprofits had made explaining what they did with the money. When we found them, we realized they had reported 15,000 pages of documents. And in some cases, they seem to have gone to extra lengths to make their findings as hard as possible to understand. For instance, they would sometimes take $6 million worth of spending over a year or half a year and report it $1 at a time.
Oh, God.
We paid $1 on this day to this company and $1 the next day to this company.
Why are they filing in these tiny increments?
Well, one possible reason is it makes my job really hard. It makes it really hard for anybody like me to try to add up all these tiny little expenditures and get any real sense of what these groups are up to.
Interesting. OK.
And we found after adding a lot of them up, that a lot of their vendors were these shell companies. It was really hard to figure out who the actual humans were behind those companies. So after, we then sort of went through corporate records to figure out, OK, who are the people behind these companies they’re paying. That took a while, but what it showed was that about 90 percent of these groups’ spending just went to pay for more fundraising. They just spend it on more robocalls.
Wait, so they spent the money they raised from robocalls to make more robocalls?
Yeah. One of the analysts we talked to described it as an elaborate self-licking ice cream cone. It was just fundraising that paid for more fundraising.
That is some intense overhead. If we’re to take them at face value, it’s like, whoa.
Yeah, this is not normal. Most charitable nonprofits, most political campaigns, anybody else you could think of who might be a peer for these groups sort of has an opposite relationship to their fundraiser. They pay a fundraiser to raise money so they can go do something in the world with it. Either if you’re a charity, to go help the world. If you’re a political campaign, to support a candidate.
This was like a fundraiser that has a nonprofit. So much of the money that they raised was just consumed by fundraising that they were left with almost nothing for their theoretical purpose.
Right, like a huge red flag.
Yeah, when we looked at other groups like this, other political nonprofits, most of them didn’t even exceed a third of their spending on fundraising.
Oh, wow.
At that point, your question becomes, well, who’s running these things. Who would set up an operation like this? And the answer to that question was also in the spending records. Turns out, it all goes back to three guys, who got their start in campus Republican politics in Wisconsin about 2008. And the leader appears to be a guy named John Connors. He was a minor figure in the political empire of Scott Walker, the former Wisconsin governor. He graduated college in 2008 in Wisconsin and took a few jobs working for Walker then set out and started his own consulting firm. He was a big deal in Wisconsin politics but did not have much of a national presence.
The other two guys, Kyle Maichle and Simon Lewis, were his employees. So Connors employed Lewis as a director of operations, employed Maichle as a researcher. So those three folks had this connection. They sort of came up together in Wisconsin campus Republican politics and then had been minor players on their own in Wisconsin politics before this.
So how did these three go about starting this operation that you’re describing? Was it shady from the start?
Well, it starts with a group called Veterans Action Network. This is a 527 group that turns up in Wisconsin in 2014 and becomes a client. It starts paying John Connors’ firm for political consulting. Now, when you look at Veterans Action Network, it makes almost no sense — when you look at its filings. It claims to be a group that was started to help veterans make a difference in politics. When you look at what it actually did with its money, it didn’t do that. It spent almost all of its money on fundraising. It spent several hundred thousand dollars with Connors’ company. It did nothing to help any candidate anywhere, anytime. As a political operation, it was a failure from beginning to end. So you ask, well, what was the point of it? Why did it exist? And one clue you get is from an email that Connors sent to somebody back in 2016 when he says that his company created Veterans Action Network — basically, that they created a company that then became their client. They created their own client and started charging it. For them, Veterans Action Network was a success. It didn’t make any difference in politics at all, but it paid several hundred thousand dollars to Connors’ company.
And what you see then is that operation is mimicked on a much larger scale by four new organizations that are started in 2017, all by people close to Connors. They’re all 527 nonprofits that like Veterans Action Network, they play on these conservative causes — police, firemen, veterans. They raise huge amounts of money, make almost no political difference, and pay a lot of money to Connors and these two other guys, Lewis and Maichle, his associates. At the end of it all, we realize that these groups, which again, made no difference to anybody in the world of politics, have made a huge difference to those three. Their companies got more than $2.8 million from these five groups combined.
[MUSIC PLAYING]
So what you’ve uncovered here — these 527 groups raising money from regular citizens, promising to spend their donations on something they care about like police or veterans, but not spending that money on the things that they care about — that amounts to a kind of double crossing of the citizens — not doing the thing that they said they were going to do. Surely, that’s illegal, right?
I feel like I asked that question of so many people in the reporting of this story. And the answer is it might not be illegal.
[MUSIC PLAYING]
We’ll be right back.
So, David, this sounds like a pretty clear scam. How is this not illegal?
Well, listen, if this was a 501(c)(3) charity, a traditional charity, it might be. There are a lot of state attorneys general and others who think their job is to stand up for donors in that situation. If a donor is being ripped off, they can step in, sue you, take some sort of legal action. But in the political context for political nonprofits, there’s really not a watchdog to play that role. These groups sort of exist in a blind spot within the campaign finance system, seemingly on purpose.
They have found a way to be regulated by the least funded, the least interested, the most distracted regulator in the game, which is the IRS. And the only enforcement mechanism that might come down to them is if the IRS said, hey, listen, you’re supposed to operate primarily for the purpose of helping candidates. You’re not. These groups, in fact, say that they just got audited by the IRS, and the IRS told them they were doing quote, unquote a perfect job.
We can’t check that. The IRS won’t tell us what they do with any individual taxpayer. But these groups say, look, we’ve talked to the regulator. We just got out of an examination with the toughest watchdog that exists in our little world, and we did fine.
OK, so the IRS is saying they’re doing a perfect job. But why does this blind spot exist?
Basically, the idea of regulating campaign finance is that if you’re going to raise money for politics, there’s an assumption that you want to use it to influence politics. And so all the policing and all the limitations and all the transparency is focused on giving money to politicians — who uses their money to help which politician to guard against the quid pro quo. The idea that you would raise money and then not spend it on politics — that you would give it to yourself or you’d give it to your fundraiser, suck it out of politics — there’s really not a system built up to police that. And it just wasn’t anything someone imagined would be a problem when they set this system up. And so it becomes very easy to do it now because nobody really intended to guard against it.
So basically, when they imagined this class of nonprofit, they didn’t conceive of the possibility of using that money for something else entirely?
That’s right. And these groups are very deliberate about that. So in the law, there’s a tripwire that says if you spend more than $1,000 helping any federal candidate, you have to report to the FEC, which has its problems, but is a more aggressive and transparent agency. If you spend over a certain amount in various states, you have to start reporting to those state campaign finance watchdogs. These groups were very careful not to do any of that — to just keep their money or spend it on things that had nothing to do with politics. And for that reason, the only real rule they had to follow was this rule in tax law, which is that they had to be operated primarily — those are the two important words — operated primarily for the purpose of influencing the election of candidates or the selection of unelected people, like Supreme Court justices.
But do these groups even pass that test?
Well, we talked to a lot of campaign finance experts who said no — that any reasonable expectation would say that if you raised $89 million and only spent 1 percent on actual politics, that you’re not operated primarily for the purpose of influencing elections. But what these groups say is that, look, you’re just not thinking creatively enough. You’re just not drawing the circle of behavior wide enough. They say, look, everything we do, even when we ask you for money — when we call you up and say, hey, the police are under attack, give us money — that in its own way is political activism. Yeah, we don’t say the name of a candidate. We don’t tell you who to vote for, but we’re raising an issue with you that you might think of later on, and that would change your vote. So what they say is just if you define politics broadly enough and indirectly enough, that really, everything they do fits that definition.
So they’re saying basically, that the calls themselves are political, even though explicitly in the calls, they’re promising to spend money on actual candidates, and they don’t.
It’s a weird sort of circular logic where if you’ve given money for the service, you’ve already gotten the service. The calls are both the funding and the thing itself.
Self-licking ice cream cone.
Self-licking ice cream cone, exactly.
So that is an unbelievably huge loophole that just doesn’t seem to protect us at all.
No, there’s nothing in this system to protect the donors.
So what do the three guys you told us about have to say about all of this? I mean, once you uncovered that connection between their companies and these 527 groups.
Basically, that they were providing a service. They were paid well, and deservedly so, for services they provided to these nonprofits that were out there trying to change the world. I want to read you the quote from John Connors who wrote to say, “yes, I am paid for what I do. Everybody is,” he says. “But my real compensation is the satisfaction of Americans getting involved in the system.”
How much money did he get again?
Groups that he owns got more than $1 million.
So satisfaction of Americans plus $1 million.
Right. You know, I kept being surprised in this reporting. I kept thinking we would find something more concrete, some real impact that these groups had used with all their money and kept being surprised that I was wrong.
Right.
In theory here, the person who stands up for the donor is the donor themselves. There’s transparency theoretically in this system. These groups have to file their expenses with the IRS so that a donor doesn’t need somebody to come in and stand up for them. They can go search their filings and say, OK, is this a group I want to support or not. But what we found shows kind of the folly of that expectation. If you were a donor, and you decided, hey, I’m interested in knowing is the American Police Officers Alliance a good use of my money. First, you have to go to a Byzantine IRS site that doesn’t really tell you anything about what you’re looking for.
And then if you manage to find one of their expenditure reports, you have to read 900 pages of expenditures $1 at a time. It took us full time with powerful computers weeks to try to get a real picture of how these groups spent their money. It’s ludicrous to think that an individual donor could get anything like a reasonable understanding of the way their money was going to be spent in a day, in a week, and even a month. So if the transparency is supposed to be sort of the cure in this system, that part is not working also.
The element of transparency is just absolutely absent from the rules.
Yeah, you can see all the trees, but there’s no way in heck you’re going to see the forest.
So stepping back here, our country really has allowed for nearly unlimited money in politics through these 527s and super PACs and all the rest of it. And the fear among critics was that there would be too much money in politics, that unlimited money would corrupt our Democratic system and disenfranchise voters. And that’s still a concern, of course. But what you found is that we have a situation where the system in a very direct way is simply dispensing with the politics altogether, is kind of double crossing voters, taking their money and pocketing it. Politics is just the cover.
Right. Yeah, the whole system is built around the idea of stopping a quid pro quo or at least illuminating if there was a chance for a quid pro quo. It’s not ready for the quid pro nothing, the quid pro nil, which is what’s happening here. You’re giving money to somebody who just takes it out of the system entirely and doesn’t do the thing that they told you they were going to do with it. There’s not really a setup here.
What’s ironic about this is that there’s two sets of victims here. There’s the donors, who’s money is being siphoned out of the system. But the other victim you could argue is Republican politicians, some of the folks who’ve pushed the hardest to deregulate money in politics. A lot of these causes that these groups are raising money for are traditionally conservative causes. A lot of the folks they raise money from are traditionally conservative voters. And so these are people who might have given to Republican candidates and maybe thought they were giving to Republican candidates. But instead, had their money sort of sucked out of the system. So it’s kind of an ironic outcome of this deregulation of politics that they’ve also allowed people to use politics as a shield, use it as a lure but then take all the money out of the system and not give it to politicians at all.
One instance really stuck with me here. In 2020 — obviously, a year when policing and standing up for the police were a huge cause and a huge subject of political controversy in America — these groups raised $20 million, obviously, drawing on the anger and the emotion that came out of watching the Black Lives Matter and George Floyd protests, the people who felt like the police were being criticized too much. They spent literally nothing. Those two groups spent literally zero on politics that year. So if you gave money to those groups and thought, OK, I’ve done my part to support police in America, you didn’t.
Wow. I mean, it’s unbelievably cynical, right, brilliant but also craven?
Absolutely.
Do you think that this loophole, now that you’ve exposed it in a big way, will be closed? Or do you think that actually closing the loophole is in some ways antithetical to the spirit of the law, which was to allow all kinds of money to be spent in a pretty unregulated way, as you pointed out? Does anyone actually want to close this loophole?
I hate to be cynical, but I don’t think it’s going to be closed. And to me, that’s a sign of how little interest or possibility there is for any sort of meaningful campaign finance reform in this country. Because if there’s a low-hanging fruit here, this is it. This is something where people’s money is being used in a way that’s opposite of what they think and where politicians themselves, people who’d be making the changes in the law, are directly hurt by it.
[MUSIC PLAYING]
And there’s no sign that’s going to change any time soon?
No, not that I’ve seen.
David, thank you.
Thanks for having me on. [MUSIC PLAYING]
We’ll be right back.
[MUSIC PLAYING]
Here’s what else you should know today. On Wednesday, “The Times” reported that the drone attack on the Kremlin this month was most likely orchestrated by one of Ukraine’s special military units. American spy agencies reached that conclusion in part through intercepted communications from both Ukrainian and Russian officials. The May 3 attack unsettled the Biden administration, which is worried that strikes inside Russia could cause Moscow to retaliate beyond Ukraine.
And American intelligence agencies and Microsoft said that they detected a mysterious computer code that they said had been installed by a Chinese government hacking group in telecommunications systems in Guam. The discovery raised alarms because Guam, with its specific ports and vast American air base, would be a centerpiece of any American military response to an invasion of Taiwan by China.
Today’s episode was produced by Mary Wilson and Carlos Prieto. It was edited by Paige Cowett and Devon Taylor, contains original music by Brad Fisher, Dan Powell, and Elisheba Ittoop and was engineered by Chris Wood. Our theme music is by Jim Brunberg and Ben Landsverk of Wonderly. Special thanks to Charlie Smart. That’s it for “The Daily.” And just a reminder, all this week, you’re going to see our new show, “The Headlines” right here in “The Daily” feed. We made it for you. Hope you like it. To find it, go to nytimes.com/audioapp.
[THEME MUSIC]
I’m Sabrina Tavernise. See you tomorrow.
FAQs
Millions of Dollars, Thousands of Robocalls and 1 Legal Loophole? ›
Millions of Dollars, Thousands of Robocalls and 1 Legal Loophole The Daily. A New York Times investigation has found that a group of Republican operatives used robocalls to raise $89 million on behalf of veterans, police officers and firefighters.
Are robocalls illegal? ›If you receive a robocall trying to sell you something (and you haven't given the caller your written permission), it's an illegal call. You should hang up. Then, file a complaint with the FTC and the National Do Not Call Registry.
What happens if you answer a robocall but don t say anything? ›Usually, unless there is background noise, the telemarketer will assume the automatic dialer misfired and didn't connect to the number before actually sending the call to them. What usually happens is the telemarketer will say 'hello' a couple times, then mark the call as 'No Answer'.
What are robocalls trying to do? ›Some robocalls provide useful information, such as appointment reminders or flight cancellations. Mostly, though, they are trying to sell you something, and many of them are scams. Billions of robocalls are made each month worldwide, and they are widely seen as a nuisance.
Can you get money from unwanted phone calls? ›There's a federal law that gives you the right to turn those annoying calls into cash. The Telephone Consumer Protection Act makes it illegal for a business to call your phone using an auto dialer without your permission, and every time they do, they could owe you up to $500.
Can I sue for robocalls? ›TCPA class action lawsuits allow consumers to sue for robocalls, or robotexts, to collect between $500 and $1,500 per call or text. The TCPA also lets consumers take legal action against telemarketers who don't honor the national do-not-call list and collect $500 per call, for every phone call beyond the first one.
Does ignoring robocalls make them stop? ›Contrary to popular wisdom, we found that answering calls makes no difference in the number of robocalls received by a phone number.
Does * 61 block unwanted calls? ›Block calls from your phone
Receive an unwanted call? You can: Press *61 to add the number of the last call received to your call block list. Press *80 to turn call blocking off.
Robocalls can lead to identity theft. While some robocalls provide us with useful information such as prescription refill reminders and flight cancellations, most are from scammers who wish to steal our data.
Why do telemarketers hang up when I answer? ›The point of spam phone calls that hang up after you answer is to establish your number or any number that they call as valid and active. There's a sucker on the other end of calls that pick up.
Should I let robocalls go to voicemail? ›
If you do not recognize a caller, do not answer the phone and let it go to voicemail or an answering machine. Often telemarketers will keep calling a phone number if they know a live person will pick up the phone. Use a blocking service.
Why spam calls with no one on the line? ›Most such calls are generated by a cold call telemarketing operation's predictive dialer which makes many calls, and sometimes does not have an agent immediately available to handle an answered call; the called party hears silence ("dead air"), followed by the call being disconnected.
How do I stop getting robocalls forever? ›The national Do Not Call list protects landline and wireless phone numbers. You can register your numbers on the national Do Not Call list at no cost by calling 1-888-382-1222 (voice) or 1-866-290-4236 (TTY). You must call from the phone number you wish to register. You can also register at donotcall.gov.
Is it worth blocking spam calls? ›Call blocking can help stop robocalls from scammers. But some robocalls might still get through. If you get an illegal robocall, hang up. Don't press a number, which could lead to more robocalls.
Will robocalls ever go away? ›Hard fact of life: Robocalls aren't going to stop. But you can prevent them from ever reaching you, thanks to a handful hacks from tech experts. If you made a list of the little things that bothered you the most, phone call scams would no doubt be at the top.
Can someone steal your information through a call? ›Once scammers know your number, they can target you with phishing texts and calls, or trick you into downloading malware and giving up personal information. And once they gain access to your personally identifiable information (PII), it doesn't take much more to access your financial (and other sensitive) accounts.
How do I block telemarketers? ›The National Do Not Call Registry helps you reduce the number of telemarketing calls you receive. Stop unwanted sales calls by registering your phone number: Online: Visit DoNotCall.gov. By phone: Call 1-888-382-1222 or TTY: 1-866-290-4236.
Can someone steal your phone number and make calls? ›SIM swapping is when someone hijacks your mobile phone number to gain access to your texts and calls. Cellular fraud is defined as the unauthorized use, tampering or manipulation of a cellular phone or service. Types of cellular fraud include SIM swapping, cloning and subscriber fraud.
How many phone call is considered harassment? ›Nevertheless, creditors may not call you more than 7 times within 7 consecutive days or call you within 7 days of talking to you about the debt. If your creditor calls you multiple times a day or continues calling even after you answer the phone and speak with them, you are likely facing creditor harassment.
What is the government doing about robocalls? ›Robocalls and the Do Not Call Registry
On September 1, 2009, new FTC rules went into effect prohibiting most prerecorded telemarketing calls, commonly known as robocalls, unless the telemarketer has the consumer's prior written authorization to transmit such calls.
Can I sue a company that won't stop calling me? ›
Your right to sue
Under the federal Telephone Consumer Protection Act, you can sue telemarketers for your actual monetary loss or up to $500—whichever is greater—for each call received after you placed your name on the Do Not Call Registry or asked the company not to call.
8. Scam calls cost $30 billion. Americans lost nearly $30 billion from phone scams in 2021 — over $10 billion more than the amount lost in 2020. (Source: Truecaller).
What if I answered a call from my own number? ›It is generally a good idea not to answer a phone call that appears to be from your own phone number. There is typically no legitimate reason for a person to receive such a call, and by answering, the scam artist is notified that your number is active, often leading to more scam calls.
What percentage of robocalls are answered? ›Average incoming call pick-up rates:
52% of all calls received are answered. 70% of calling numbers that are "saved in contacts" are answered. 53% of calls identified with a business name are answered. 24% of unidentified calls are answered.
To deactivate, dial *87. Block your name and number from appearing on caller ID. Outgoing calls will be displayed as Private, Anonymous or Unavailable.
What does * 70 do? ›*70 - Call Waiting: Places your call on hold so you can answer another. *72 - Call Forwarding: Forward your call to another phone number. *77 - Anonymous Call Rejection: Blocks calls from private callers.
What does * 69 do? ›Call return (*69) automatically dials your last incoming call, whether the call was answered, unanswered or busy. Call within 30 minutes, during which you can still make and receive calls. To deactivate while waiting for the party you are trying to reach to become available, dial *89.
Can someone be listening in on my cell phone? ›Therefore it's natural to wonder “can this happen to me?”. The truth is, yes. Someone can listen to your phone calls, if they have the right tools and they know how to use them – which when all is said and done, isn't anywhere near as difficult as you might expect.
Can the government spy on your phone calls? ›In the United States, the government pays phone companies directly to record and collect cellular communications from specified individuals. U.S. law enforcement agencies can also legally track the movements of people from their mobile phone signals upon obtaining a court order to do so.
How do robocalls know my name? ›Spammers often release information-gathering programs called “bots” to collect the names and e-mail addresses of people who post to specific newsgroups. Bots can get this information from both recent and old posts.
How do I report spam calls and get paid? ›
By phone: Call 1-888-382-1222 or TTY: 1-866-290-4236.
How do telemarketers make money? ›Telemarketers often have a commission component in their compensation so that they are motivated to make the sale. Bonuses may also be paid for meeting goals, such as quarterly sales, number of outbound calls, or appointments booked per period. Telemarketers can be direct-hire employees, or hired on a contractor basis.
How do you intercept robocalls? ›- Use the National Do Not Call Registry. ...
- Use cellphone-carrier blocking tools. ...
- Use a third-party app. ...
- Report robocalls to the Federal Trade Commission. ...
- Block incoming calls. ...
- Don't answer anonymous calls. ...
- Don't trust caller ID. ...
- Use your phone's Do-Not-Disturb function.
The FCC has taken aggressive enforcement actions in recent years against telemarketers for apparent illegal caller ID spoofing and robocalling.
How do I stop constant robocalls? ›You can register your numbers on the national Do Not Call list at no cost by calling 1-888-382-1222 (voice) or 1-866-290-4236 (TTY). You must call from the phone number you wish to register. You can also register at donotcall.gov.
Why am I getting so many spam calls all of a sudden? ›Getting a lot of unwanted calls would mean your number has been sold to a scammer group. Once your number is sold, it's used by all the scammers who have access to it. They try to defraud you in multiple ways by posing as professionals. Some might pretend to be from insurance agencies.
Is it illegal to lie to telemarketers? ›The Telemarketing Sales Rule enforced by the Federal Trade Commission (FTC) requires additional disclosures and prohibits intentional misrepresentations. This rule also covers calls made by consumers in response to offers or solicitations made via the mail or the Internet.
Why do telemarketers hang up? ›Hang up calls are often from telemarketers with auto dialing devices that sometimes call more numbers than they have operators available. Calls may be received between 7am and 9pm, 7 days a week.
Can telemarketers use your voice? ›If you've been targeted …
There's no way for a scammer to use a recording of your voice to do any serious damage, according to researchers at snopes.com. It's more likely that the scammer will try to intimidate you into paying by claiming that the voice recording is authorization of charges.